Future-proof, scalable EV charging software

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Looking for EV charging management software? Consider these factors!

With the rapid adoption of electric vehicles (EVs) across Europe, charge point operators (CPOs) strive to optimise operational efficiency.

Amid increasing competition, CPOs want to differentiate their offerings and have professional EV charging software to best serve their customers.

Plus, the eMobility industry is consolidating through acquisitions and mergers, making the provision of scalable and future-proof EV charge station management software the top priority for market-leading CPOs.

A platform is extremely crucial for CPOs as it helps keep charge stations functioning, remotely resolves errors, and handles all the transactions involving massive data. According to Accenture, the operational efficiency of charge stations depends on a combination of hardware, telecom, and software.

If you are a CPO and looking to manage your EV charging operations at scale, optimise revenue, and extend network access with professional EV charge station management software, do consider the following factors:

Platform Features

Maintain operational efficiency with appropriate tools in place

Details matter

Make sure your new EV charging software platform keys in all the necessary details of your network of charge stations: where they are and in what state (such as operational or non-operational), what brands and models, and on which OCPP version they run.

Hardware-agnostic

Protect your investment by making sure your new software solution platform supports charging stations of different makes and models. Do not forget to double-check that the platform supports all OCPP versions and plans to continue doing so in the future.

Integrate with all telecom providers

Connectivity is important when selecting EV charging management software. The most common way of connecting charge stations to a back-end platform is via a SIM card. And physically replacing every SIM card at each charge station is an expensive and labour-intensive task. Be sure your new platform vendor integrates your platform with all telecom providers, making connections cost-effective and helping avoid physical visits.

Security-integrated design

Operating a reliable and efficient EV charging network involves many different players, and a lot of data is exchanged between all these stakeholders, such as CPOs, SIM card providers, and others in the long chain of communication. Make sure the new EV charging software incorporates a security-integrated design. This will be stress-free if you choose an ISO 27001-certified platform, signifying the platform provider is a responsible entity and will meet all your data security requirements.

Checklist

Hardware-agnostic
Supports charging stations of different makes and models
Scalable
Is future-proof & supports the growth of your network
Compatible
with all current and legacy versions of OCPP
Secure
Is certified for security-integrated design

Provider Features

Ensure efficient migration tools and project management

Smart tools

EV charging software is like a ‘behind the scenes’ or backend platform that completely manages the operations of a charging network. The software provider thus plays a key role in making sure CPOs can offer a seamless driving experience regardless of which country they are in and which currency they use. The back-end software performs several functions, such as facilitating the installation and remote management of charging stations, managing charging sessions, regulating the power grid, handling billings, and processing payments, to name a few. As a CPO, it is vital that you choose an experienced EV charging software platform provider who is equipped with smart and comprehensive tools to support your operations at every step of your business.

Migration tools

If you are an existing CPO and wish to migrate to a new EV charging management software, make sure the new platform provider is equipped with the required migration tools. For instance, if you have thousands of charge stations in your network, it may take weeks or months to register each one by one on your new EV charging platform. Look for a platform provider that can support station onboarding with bulk operational tools and import all stations in one go.

Once charge stations are registered, you will have to make sure they are functioning. To maintain operational efficiency, you will need constant, remote monitoring of your network. With appropriate tools in place, you can detect errors and check functionality with little effort.

Experience and expertise

Confirm the EV charging platform provider has expertise in scripts and data mapping. Data can be huge, messy, and complicated, often due to a different use of terminology. This is when the experience of your new EV charging platform provider will come in handy.

Efficient project management

There is often a long chain of communication to manage an EV charging network. Pick an EV charging software provider known for its team of experts to efficiently handle coordination and collaboration with various stakeholders, taking timelines into consideration. Verify whether its employees are trained to handle the latest technologies, flexible to adjust, and committed to making onboarding and operations a success.

Choose wisely!

Smarter EV charging!

With the eMobility market rapidly maturing, choosing an EV charging software provider goes beyond the visible solution it offers. EV charging operations not only require a lot of technical expertise but also experience to handle the different scenarios and varied needs of the eMobility stakeholders. On one hand, it needs integrations, testing, etc., and on the other, it needs to comply with the latest regulatory requirements.

For a CPO, it is important to consider the tools, techniques, and, most importantly, expertise of the new SaaS provider before selecting one to manage your EV charging network. Do not forget that you are contributing towards protecting the environment by supporting sustainable mobility. Make a wise decision and opt for smarter EV charging management software!